For business related inquiries, please use the business form.
Please detail which products you are requesting to review.
We are dedicated to ensuring our products perform to the highest level. Progressive guarantees our products against defects in materials or workmanship under normal household use, and when cared for according to the Use & Care Guidelines.
We warrant our products to be free of defects in materials and workmanship found in the product under normal use for a period of 1 year from the purchase date. This warranty does not apply to defects arising from normal wear and tear, or defects arising from misuse, abuse, or alteration. To qualify for this warranty, please fill out the form on our Contact Us page. The product will be either repaired or replaced at our discretion.
Customer service is available Monday through Friday, 8:00 am - 5:00 pm PST, excluding holidays.
20435 72nd Avenue S
Kent, WA 98032