Receivables & Revenue Specialist


Responsible for collecting & posting customer payments, performing revenue analysis, preparing & presenting revenue reporting, assisting with daily functions in Finance and special projects.

Essential Functions

  • Collect payments from customers.
    • Contact customers by phone & email and review customer websites to obtain payment information on past due balances.
    • Evaluate and solve issues causing delays in payment.
    • Review past due reports regularly to ensure all past due balances are addressed.
    • Work with Assistant Credit Manager to establish collection priorities and adjust collection strategies as needed to maximize cash flow related to Trade Receivables.
    • Communicate portfolio status to A/R Team and Controller.
  • Apply customer payments promptly & accurately.
  • Serve as subject matter expert on sales & cost performance.
    • Perform revenue data mining, analysis & reconciliation.
    • Effectively interpret and present data to support business decision making.
    • Respond to enquires & prepare ad hoc reports.
  • Act as the point person for Business Development Manager team regarding sales revenue planning & reporting.
    • Maintain mastery of sales reporting including understanding of all related data points.
    • Create reports to support customer allowance calculations.
    • Provide training & guidance to ensure accurate information is used when establishing customer pricing.
  • Represent Progressive International Corporation with a high level of integrity and professionalism.
  • Adhere to Progressive International Corporation policies and support management decisions and goals in a positive, professional manner.

Additional Responsibilities

  • Handle A/R calls from customers and sales representatives.
  • Perform other duties as assigned.

Interaction & Environment

  • Reports To: Credit/CSR Manager
  • Work areas are inside in a climate-controlled environment with light background noise.

Material & Equipment Used

Computer                                 Fax Machine                              Copier

Printer                                      E-Mail                                      Ten Key/Calculator

Telephone                                 General Office Supplies              Voice Mail

Physical activities required to perform essential functions

Sitting/Standing/Walking:  Approximately 90% of time is spent working at a desk.  Balance of time (approximately 10%) is spent moving around work areas.

Speaking/Hearing:  Ability to effectively communicate with co-workers, customers, and outside agencies, by telephone and in person.

Vision:  Ability to effectively use a computer screen and interpret printed materials, memos and other appropriate paperwork.

Lifting/Carrying:  Ability to transport fifty (50) pounds of files and supplies by hand and up to 150 pounds by hand-truck.

Stooping/Kneeling:  Ability to access files and supplies.

Reaching/Handling:  Ability to input information into computer systems and retrieve and work with appropriate paperwork, equipment and supplies.


  • Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
  • Excellent MS Excel skills, including a high level of familiarity with formulas, conditional formatting & pivot tables.
  • Working knowledge of general accounting practices, journal entries, debits & credits.
  • Strong typing/keyboarding skills (50 wpm).
  • AS400 query skills are a plus.
  • Good interpersonal skills with the ability to work effectively with individuals and groups at all organization levels; ability to work independently and as part of a team.
  • Ability to take initiative and prioritize tasks; good time-management, organizational, problem-prevention and problem-solving skills.
  • Strong analytical ability with active listening skills.
  • Ability to work accurately with close attention to detail.
  • Ability to maintain confidentiality of sensitive information.
  • Willingness to adapt to changing business needs and deadlines.
  • Ability to study and apply new information.
  • Possess a work ethic that includes neatness and punctuality.

Education & Experience: High school diploma or equivalent related experience, Accounting certificate or degree a plus.

Position Type:
Full Time

Required Experience:
Two (2) years collections experience. Two (2) years data analysis experience. Business to business environment preferred.

Minimum Education:
High School or equivalent

Student (High School)

A drug screen is required of all applications for this position.

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