Overview

Responsible for collecting & posting customer payments, performing revenue analysis, preparing & presenting revenue reporting, assisting with daily functions in Finance and special projects.

Essential Functions

• Collect payments from customers.
  • Contact customers by phone & email and review customer websites to obtain payment information on past due balances.
  • Evaluate and solve issues causing delays in payment.
  • Review past due reports regularly to ensure all past due balances are addressed.
  • Work with Assistant Credit Manager to establish collection priorities and adjust collection strategies as needed to maximize cash flow related to Trade Receivables.
  • Communicate portfolio status to A/R Team and Controller.
• Apply customer payments promptly & accurately.
• Serve as subject matter expert on sales & cost performance.
  • Perform revenue data mining, analysis & reconciliation.
  • Effectively interpret and present data to support business decision making.
  • Respond to enquires & prepare ad hoc reports.
• Act as the point person for Business Development Manager team regarding sales revenue planning & reporting.
  • Maintain mastery of sales reporting including understanding of all related data points.
  • Create reports to support customer allowance calculations.
  • Provide training & guidance to ensure accurate information is used when establishing customer pricing.
• Represent Progressive International Corporation with a high level of integrity and professionalism.
• Adhere to Progressive International Corporation policies and support management decisions and goals in a positive, professional manner.

Additional Responsibilities

• Handle A/R calls from customers and sales representatives.
• Perform other duties as assigned.

Interaction & Environment

• Reports To: Credit/CSR Manager
• Work areas are inside in a climate-controlled environment with light background noise.

Material & Equipment Used

Computer                                 Fax Machine                              Copier

Printer                                      E-Mail                                      Ten Key/Calculator

Telephone                                 General Office Supplies              Voice Mail

Physical activities required to perform essential functions

Sitting/Standing/Walking:  Approximately 90% of time is spent working at a desk.  Balance of time (approximately 10%) is spent moving around work areas.

Speaking/Hearing:  Ability to effectively communicate with co-workers, customers, and outside agencies, by telephone and in person.

Vision:  Ability to effectively use a computer screen and interpret printed materials, memos and other appropriate paperwork.

Lifting/Carrying:  Ability to transport fifty (50) pounds of files and supplies by hand and up to 150 pounds by hand-truck.

Stooping/Kneeling:  Ability to access files and supplies.

Reaching/Handling:  Ability to input information into computer systems and retrieve and work with appropriate paperwork, equipment and supplies.

Proficiencies

• Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
• Excellent MS Excel skills, including a high level of familiarity with formulas, conditional formatting & pivot tables.
• Working knowledge of general accounting practices, journal entries, debits & credits.
• Strong typing/keyboarding skills (50 wpm).
• AS400 query skills are a plus.
• Good interpersonal skills with the ability to work effectively with individuals and groups at all organization levels; ability to work independently and as part of a team.
• Ability to take initiative and prioritize tasks; good time-management, organizational, problem-prevention and problem-solving skills.
• Strong analytical ability with active listening skills.
• Ability to work accurately with close attention to detail.
• Ability to maintain confidentiality of sensitive information.
• Willingness to adapt to changing business needs and deadlines.
• Ability to study and apply new information.
• Possess a work ethic that includes neatness and punctuality.

Education & Experience: High school diploma or equivalent related experience, Accounting certificate or degree a plus.