Consumer Support Specialist

Location

Kent, WA

Overview

Progressive International is currently seeking a Consumer Support Specialist. 

For over 40 years, our mission has been to create innovative kitchen tools and gadgets that make food preparation fun and fast while inspiring culinary creativity. From our thinstore™ collapsibles to our sophisticated PL8™ line, our dedication to providing quality products supported by superior customer service continues to drive our creative development today.

At Progressive International, we continually strive to understand the needs of today’s cooks. Our team includes talented, energetic and passionate people committed to reimagining the kitchen. We strive to pass our passion on to our consumers through our thoughtfully designed tools, layered with our avid desire to go beyond the expected.  

The ideal candidate will be a self motivated problem solver with excellent communication skills.  Responsible for managing all consumer related activities to improve user experiences including managing consumer complaints, trouble-shooting in collaboration with QA Manager and product integrity related tasks to improve the product development process.

In addition to training and career advancement opportunities, we offer competitive salaries, and a comprehensive benefits package including medical, dental, vision, 401(k), vacation, sick leave, charitable gift matching and more.

Position Type:
Employee

Minimum Education:
High School or equivalent

Level:
Student (High School)

A drug screen is required of all applications for this position.

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